Privacy Policy

Who we are

Our website address is: https://www.urbanowlstudio.co.nz.

What personal data we collect and why we collect it

Contact forms

When you fill out a contact form, your answers are emailed automatically to Urban Owl Studio, and are used only for the purpose of contacting you in accordance with your request as outlined in the form. Your contact form will be retained for one month, and then deleted from Urban Owl Studio.

Urban Owl Studio will never pass your contact form information, name, and email onto a third party.

Information provided to Urban Owl Studio for calligraphy or other services

Any personal information, such as names and addresses, which you provide to Urban Owl Studio for the purpose of calligraphy or design services (for example, for the addressing of envelopes or the writing of place cards) will be retained until one month after the event or wedding for which the service was provided, at which time it will be deleted from the Urban Owl Studio database.

Urban Owl Studio will never provide the personal information to a third party unless it is at your request as part of a design service (such as to make an address stamp or to arrange printing or production of a product).

Urban Owl Studio will never post on social media any photographs of your personal information, such as photographs of addressed envelopes. All photographs of calligraphic work on the Urban Owl Studio website are samples only, using random computer-generated names.

Urban Owl Studio will only post photographs of chalk signs or other designs containing any personal names, if your written consent is first obtained.

Note, however, that Urban Owl Studio retains copyright in any designs produced by the Studio, unless you have purchased the copyright as part of your design contract.

Comments

When visitors leave comments on the site the host server collects the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Blog articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracing your interaction with the embedded content if you have an account and are logged in to that website.

How long we retain your data

If you leave a comment, the comment and its metadata are retained indefinitely.

Where you send a contact form to Urban Owl Studio through this website, the form is emailed to the Studio. Your contact form will be retained for one month, and then deleted from Urban Owl Studio database.

Any personal information, such as names and addresses, which you provide to Urban Owl Studio for the purpose of calligraphy or design services (for example, for the addressing of envelopes or the writing of place cards) will be retained until one month after the event or wedding for which the service was provided, at which time it will be deleted from the Urban Owl Studio database.

You can request that we erase any personal data we hold about you prior to the above times. This does not include any data we are obliged to keep for legal or security purposes.

Where we send your data

Visitor comments may be checked through an automated spam detection service.

Urban Owl Studio will never provide the personal information you have given us to a third party unless it is at your request as part of a design service (such as to make an address stamp or to arrange printing or production of a product).